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Live power test
Every connection and circuit tested for electrical faults before anything else.
Air con carked it at the worst time? Make it safe, give us a bell, and we will do what we can. Since 1991.
Emergency Air Conditioning Repairs Sydney
Emergency Repairs
Air Con Died at the Worst Possible Time?
Here Is What to Do Right Now.
First, make it safe. Burning smell, or water near power points or light fittings? Switch the system off at the breaker now. Then give us a bell on (02) 9820 4500. We answer, we tell you straight what to do and when we can get there, and genuine emergencies get priority. No call centre, no runaround.
A service call is $250 plus GST and covers attendance and diagnosis. We do not charge an emergency surcharge. We have been fixing failed systems across Sydney since 1991.
What counts as a real emergency? Burning or electrical smells, water leaking near wiring or into the ceiling, and total failure in a heatwave with elderly folks, little kids or pets in the house. That stuff jumps the queue.
We cover split systems, ducted systems and commercial gear. 4.8 stars from 280+ reviews, licensed (NSW 273312C), ARCtick certified (AU13058).
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Years of Industry Experience
Licensed, Certified & Insured Technicians
Environmentally Responsible & ARCtick Certified
100% Service Satisfaction Guarantee
Flexible & Affordable Financing Options
Wide Range of Systems & Leading Brands
What Is Urgent and What Can Wait
Switch it off and call now
- Burning or electrical smells from the unit
- Water leaking near power points, light fittings or into the ceiling
- Breaker tripping every time the system starts
- Total failure in extreme heat with elderly folks, babies or pets inside
Book a standard repair instead
- Still running but not cooling like it used to
- Odd noises that come and go
- Error codes that clear after a restart
- Weak airflow in one room
Why Emergencies
Happen in Sydney
January heatwaves
Systems run flat out for days and the weak points let go. Dirty coils and low gas show up first.
June cold snaps
Reverse cycle working hard in heating mode shows up reversing valve faults. See our not heating page.
Post-storm power surges
Surges knock out boards and fuses. Often the reason a system will not turn on after a storm.
Pre-summer neglect
A year of dust in the filters, then the first hot week ends in iced-up coils and shutdowns.
Your 60-Second Check (Before Calling)
Power: breaker in the switchboard on, isolator by the outdoor unit on.
Control: fresh batteries in the remote, mode on Cool, temp set below the room.
Restart: off at the isolator, wait five minutes, back on.
Smell or water: burning smell or water near electricals? Skip the checks, kill it at the breaker and call.
That minute of checking saves a fair few call-outs.
Diagnostic Process
Emergency Diagnostic Process (30 Minutes)
A proper emergency repair starts with diagnosis, not guessing. Speed matters, but speed means nothing if the real fault gets missed and the system dies again next week. Here is what we do when we walk in:
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Error code decoding
If the unit is showing a code we decode it on the spot. Write it down before you call, it saves time.
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Temperature split test
Around 10 degrees between return and supply air is healthy. No difference means an airflow or coil problem.
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Pressure gauge check
Low suction points to a gas leak. High head pressure points to a dirty condenser.
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Outdoor inspection
Fan, coil and airflow checked so nothing gets missed.
Real Jobs
Real Emergency
Repairs in Sydney
Emergency Cost Guide
Emergency Aircon Repairs
Cost in Sydney
Straight answer: we do not charge an emergency surcharge. A service call is $250 plus GST, covers attendance and diagnosis, and we quote the fix before we start. Urgent jobs get priority in the schedule, the price list stays the same. Full details on our pricing and costs page.
Why Quick Fixes Fail Two Weeks Later
A lot of emergency repairs fail soon after because the symptom got treated instead of the cause. A regas without finding the leak. A capacitor swapped without checking why it cooked. Two weeks later you are back where you started, minus the money.
We fix the fault properly the first time, with a lifetime workmanship warranty on repair parts. If a system is on its last legs we say so before you spend, and the pricing guide shows what a replacement actually costs.
Repair Process
Emergency Site Flow
Step 1: Diagnose & Brief
Fault found and explained in plain English before any work starts.
Step 2: Fix What We Can Now
We carry the common parts, so most emergency faults are fixed on the first visit.
Step 3: Full System Test
Run under real load to make sure the fix holds.
Step 4: Tidy Up and Tune
Settings checked and the system verified safe before we leave.
Step 5: Handover and Warranty
What we did, what it cost, and a 12 month warranty on the parts, plus our lifetime workmanship guarantee we fitted.
What We Stock for Emergencies
We carry the parts that fix the most common failures. Capacitors, contactors, fuses, common sensors, fan motors for the popular brands, R32 and R410a refrigerant, and drain gear. That is why most emergency air conditioner repairs get done on the first visit instead of becoming a parts order.
When a part does have to come from the manufacturer, we tell you straight away, make the system safe, and get back as soon as it lands. Repairs are usually done within the fortnight even when parts are involved.
Fully Licensed, Insured &
Environmentally Responsible
We are ARCtick certified (AU13058), which means we are licensed to legally and safely handle refrigerants like R410A and R32. That matters on emergency jobs because the quickest fix is often a dodgy regas that leaks straight back out. We do it properly: recover the gas, fix the leak, recharge to spec.
NSW Contractor Licence 273312C. Family run since 1991, our own blokes on every job.
NSW Contractor Licence 273312C, fully insured
ARCtick approved for R410A and R32 systems
lifetime workmanship warranty on repair parts
Every brand of split and ducted system
ARCTICK Certified for Your Peace of Mind
We are an ARCTICK accredited company which is vitally important in today's society, what this means is that not only are we allowed to handle refrigerant to gas up your system. It also means we take responsibility and care for the environment to ensure we do not pollute it with any greenhouse gases, but equally as important this responsibility will save you money in the long run too!!
No Cooling?
Get It Fixed Now
System dead, leaking, or vulnerable people stuck in the heat? Give us a bell on (02) 9820 4500 and we will tell you straight when we can get there. Monday to Friday 7am to 5pm, Saturdays by arrangement. Genuine emergencies get priority.
FAQS
Emergency Repair Questions
Burning or electrical smells, water leaking near wiring or into the ceiling, a breaker that trips every restart, or total failure in extreme heat with elderly folks, babies or pets in the house. That stuff jumps the queue.
We prioritise genuine emergencies and tell you straight on the phone when we can get there. No promises we cannot keep, but urgent jobs go to the front of the queue. Call (02) 9820 4500.
Extreme heat works systems the hardest, so the weak point lets go. Capacitors, low gas and dirty coils are the usual suspects. Most are cheap fixes, a capacitor is around $150 to $180 fitted.
Check the breaker and the isolator first. If it trips again or stays dead, it is usually a fuse, transformer or board. Any burning smell, leave it off and call. More on our not turning on page.
Burning smell or water near electricals: kill it at the breaker. Iced up: switch to fan mode to thaw. Just not cooling: fan mode is safe, leave the rest alone.
If it is dripping near power points, light fittings or into the ceiling, yes. Switch the system off and call. A blocked drain itself is a $120 to $150 fix, the water damage is the expensive bit. See our leaking water page.
No. A service call is $250 plus GST whether it is urgent or booked ahead, and we quote the fix before we start. Priority is about the schedule, not the price.
Jay’s Air. Family run since 1991, our own blokes not subbies, fixed pricing and no surprises. Licensed (NSW 273312C), ARCtick certified (AU13058), 4.8 stars from 280+ reviews. (02) 9820 4500, Monday to Friday 7am to 5pm, Saturdays by arrangement.